Terms and Conditions
Clear terms for using our physics education platform
Welcome to 1Mole! By using our physics education platform at https://1mole.com, you agree to these Terms and Conditions.
If you don't agree, please don't use our services.
1. About Our Service
1Mole provides interactive physics simulations and educational content for Class 11 and 12 students, including premium subscription access to advanced simulations.
Contact: 1mole.edu@gmail.com | Website: https://1mole.com
2. User Agreement
2.1 Eligibility
By using 1Mole, you confirm:
- You're at least 13 years old (or have parental consent)
- You'll provide accurate information
- You'll comply with these Terms and applicable laws
2.2 Account Responsibility
You're responsible for:
- Keeping login credentials secure
- All activities under your account
- Notifying us of unauthorized access
- Maintaining current account information
3. Platform Usage
3.1 Permitted Use
You may use 1Mole for:
- Personal educational learning and study
- Academic research and reference
- Classroom use with proper attribution (educators only)
3.2 Prohibited Activities
You may NOT:
- Copy, redistribute, or sell our content
- Share premium account credentials
- Scrape data or reverse engineer simulations
- Upload malicious content or interfere with security
- Use content commercially without permission
- Create multiple accounts to bypass limitations
4. Subscriptions and Payments
4.1 Premium Access
- Advanced simulations require paid subscriptions
- Payment processed through secure third-party services
- Access begins immediately upon successful payment
- Billing is recurring unless cancelled
4.2 NO REFUND POLICY
IMPORTANT: All purchases are final and non-refundable.
- Digital products are immediately accessible upon purchase
- No refunds for any reason once access is granted
- Subscription cancellations stop future billing but don't refund current periods
- Technical support available but doesn't constitute refund grounds
4.3 Subscription Management
- Cancel anytime through account settings
- Cancellation effective at current billing period end
- No partial refunds for unused time
- Price changes communicated with advance notice
5. Content and Intellectual Property
5.1 Our Content
All 1Mole content is our intellectual property:
- Interactive physics simulations and tools
- Text, graphics, videos, animations
- Software, algorithms, and platform design
5.2 Your License
We grant you limited, non-exclusive access to use our content for personal educational purposes only. You cannot modify, distribute, or commercially exploit our content.
5.3 User Feedback
Feedback and suggestions you provide may be used for platform improvement without compensation or obligation to implement.
6. Platform Disclaimers
6.1 Educational Purpose
Our content is for supplementary learning and concept visualization:
- Not a substitute for formal education or textbooks
- Verify important information through official academic sources
- Academic decisions shouldn't rely solely on our simulations
6.2 Platform Development
1Mole continuously evolves:
- Some features may be in development
- Content regularly updated and improved
- New features added without notice
- Temporary limitations may occur
6.3 Service Availability
We strive for continuous access but don't guarantee:
- 100% uptime or error-free operation
- Compatibility with all devices/browsers
- Immediate resolution of technical issues
7. Liability and Risk
7.1 "As Is" Service
1Mole is provided "as is" without warranties regarding accuracy, completeness, or fitness for educational purposes.
7.2 Limitation of Liability
To the fullest extent permitted by law:
- 1Mole is not liable for any direct, indirect, or consequential damages
- Liability is limited to amounts paid in the 12 months before any claim
- We're not responsible for academic outcomes or exam results based on our content
7.3 Your Responsibility
You acknowledge:
- Educational success depends on multiple factors
- Use our services at your own risk
- Maintain backup learning resources
- Meet technical requirements (internet, compatible devices)
11. Legal Framework
11.1 Governing Law
These Terms are governed by Indian law, including:
- Information Technology Act, 2000
- Indian Contract Act, 1872
- Consumer Protection Act, 2019
11.2 Dispute Resolution
Before legal action:
- Contact us at 1mole.edu@gmail.com
- Provide detailed issue description
- Allow 30 days for investigation and response
- Consider mediation if needed
Jurisdiction: Indian courts have exclusive jurisdiction over disputes.
12. Changes and Updates
12.1 Terms Modifications
We may update these Terms anytime. Changes are effective immediately upon posting. Continued use constitutes acceptance of updated Terms.
12.2 Service Changes
We may modify, discontinue, or add features without prior notice as we improve the educational experience.
📬 Contact and Support
General Questions: 1mole.edu@gmail.com
Response Time: 2-3 business days
Technical Support: Include device details, browser, and error descriptions
Legal Notices: Use subject "Legal Notice - Terms of Service"
Final Agreement
By using 1Mole, you acknowledge:
- Reading and understanding these Terms
- Agreeing to comply with all provisions
- Understanding the educational nature and limitations
- Accepting risks of digital platform usage
Thank you for choosing 1Mole for your physics learning journey.
